capture

Your specialized Project Portfolio Management Partner

Connected ecosystem based on ServiceNow

Empowering Your Strategic Portfolio Management Journey with Cutting Edge Technology and Best of Breed Experience.

SPM - EA

Strategic Portfolio Management (SPM) and Enterprise Architecture (EA) integrate closely to align business strategy with the landscape of Business Applications and Application Services. SPM uses EA data, such as application cost, lifecycle, and technical and business fit, to inform investment decisions and prioritize initiatives in projects and portfolios. Conversely, EA benefits from SPM by tying application assessments to strategic goals, ensuring application rationalization and modernization efforts are business-driven. This integration enhances visibility and governance across both business capabilities and technology components.

SPM - ITSM

Strategic Portfolio Management (SPM) and IT Service Management (ITSM) connect by aligning strategic initiatives with operational service delivery. SPM leverages ITSM data, such as incident trends, change volumes, and service performance, to prioritize and fund demands and projects that improve service quality and efficiency. ITSM benefits from SPM by gaining visibility into upcoming strategic changes, enabling proactive service planning and impact analysis. This synergy ensures that IT services evolve with business objectives and strategic priorities.

ITSM - ITOM

IT Service Management (ITSM) and IT Operations Management (ITOM) integrate to ensure seamless service delivery through proactive infrastructure monitoring and responsive support. ITOM provides ITSM with real-time visibility into the health, availability, and performance of services and infrastructure components via discovery, event management, and CMDB enrichment. In return, ITSM enables incident, problem, and change workflows that respond to and remediate ITOM-detected issues. They create a closed-loop system that improves service reliability, reduces downtime, and supports root cause analysis.

ITOM - ITAM

IT Operations Management (ITOM) and IT Asset Management (ITAM) integrate to deliver end-to-end visibility and control over Configuration Items and IT assets throughout their lifecycle. ITOM, through discovery and service mapping, feeds accurate and real-time configuration data into ITAM, ensuring the asset repository reflects the actual state of the infrastructure. In return, ITAM provides ITOM with critical asset details such as ownership, lifecycle status, finance-related information, and contractual obligations to support operational decisions and compliance. This integration enhances governance, optimizes asset utilization, and reduces risks related to shadow IT and untracked assets.

ITAM - EA

IT Asset Management (ITAM) and Enterprise Architecture (EA) integrate to ensure that technology assets align with architectural standards and strategic business goals. ITAM provides EA with detailed, accurate data on hardware and software assets, including lifecycle status, usage, and cost, enabling architects to make informed decisions about technology standardization and rationalization. In return, EA defines the target architecture and approved technologies, guiding ITAM in procurement, compliance, and decommissioning processes. This collaboration improves technology governance, reduces redundancy, and supports strategic planning across the IT landscape.

Meet Capture and ServiceNow
Focusing on
DACH & CEE
ITSM, ITAM, ITOM, SPM, EA in our Budapest near-shore base
35+ CERTIFICATIONS
+15 YEARS
of experience providing services for our large customers around different industries

Lass uns reden!

Lassen Sie uns über Ihre Bedürfnisse sprechen. Senden Sie uns eine Nachricht und wir melden uns bei Ihnen.

Kontakt aufnehmen

Services

No matter what your digital transformation challenges are, our services will help you shift your business – tailored to your expectations and corporate environment.
License, Subscription, Maintenance
Implementation, Integration, Support
Migration, Optimization, Enablement
Staff Augmentation, Team as a Service
SPM
Strategic Portfolio Management
  • Business Strategy Alignment
  • SPM Implementation & Optimization
  • Data-Driven Insights
  • AI-Enhanced Decision Support
Learn more
EA
Enterprise Architecture
  • Enterprise Strategy Mapping
  • Application Rationalization
  • Future-State Roadmaps
  • AI-Powered Analysis
Learn more
ITAM
IT Asset Management
  • Asset Lifecycle Management
  • Cost Optimization
  • Software Asset Management (SAM)
  • Hardware Asset Management (HAM)
  • AI-Powered Insights
Learn more
CSM
Customer Service Management
  • Omnichannel Customer Support
  • Case Management Automation
  • Customer Journey Analytics
  • Proactive Customer Service
Learn more
ITSM
IT Service Management
  • ITSM Strategy, Process Design, and Governance
  • ServiceNow ITSM Implementation
  • Service Desk and ITSM Process Optimization
  • Continuous Improvement
Learn more
ITOM
IT Operations Management
  • Infrastructure Monitoring and Optimization
  • Predictive Maintenance with AI
  • Event Correlation and Automation
  • Service Mapping
Learn more

Free consultation

Lassen Sie uns über Ihre Bedürfnisse sprechen. Senden Sie uns eine Nachricht und wir melden uns bei Ihnen.

Kontakt aufnehmen

News von Capture PPM

Erfahren Sie mehr über unsere PPM-Community in Europa und erhalten Sie Einblicke in Trends und wichtige Ereignisse

Mit Projektportfolio Management Business Insights gewinnen

4 Minuten zu lesen | Blog

"Jedes Problem ist ein Geschenk – ohne Probleme würden wir nicht wachsen." – Anthony Robbins

weiterlesen

Haben Sie den Überblick über Ihre Applikationslandschaft verloren?

1 Minuten zu lesen | Webinar

Wenn Rationalisierung etwas Gutes bedeutet...

weiterlesen

What's new in Clarity 15.9

1 Minuten zu lesen | Webinar

weiterlesen

Clarity-Jira Connector by Capture

2 Minuten zu lesen | Value add ons

Projektportfoliomanagement und agile Entwicklung aufeinander abstimmen

weiterlesen

xtype für ServiceNow

2 Minuten zu lesen | Value add ons

xtype – Mehr Nutzen aus ServiceNow, rasch & unkompliziert

weiterlesen

WBS Editor by Capture

2 Minuten zu lesen | Value add ons

Visualisieren und bearbeiten Sie Ihre Projekte in einer Work Breakdown Structure

weiterlesen

Portfolioplanung in unsicheren Zeiten

1 Minuten zu lesen | Webinar

weiterlesen

Newsletter sign up

Stay up to date and subscribe to our monthly newsletter to get the latest news in industry best practices, events and software updates.

sign up

Unsere zufriedenen Kunden

Our strategic goal is to provide our premium service portfolio as a strategic partner for our customers.We have a close working relationship with our outstanding partners.

UBS PPM Implementation Case Study

2 Minuten zu lesen | Reference

Leider ist derzeit keine deutsche Version dieser Seite verfügbar. Bitte lesen Sie bis dahin die englische Version dieser Seite.

weiterlesen

Bundesministerium für Justiz PPM Implementation Case Study

2 Minuten zu lesen | Reference

Leider ist derzeit keine deutsche Version dieser Seite verfügbar. Bitte lesen Sie bis dahin die englische Version dieser Seite.

weiterlesen

UNIQA PPM Implementation Case Study

1 Minuten zu lesen | Reference

Leider ist derzeit keine deutsche Version dieser Seite verfügbar. Bitte lesen Sie bis dahin die englische Version dieser Seite.

weiterlesen

Erste Bank Hungary PPM Implementation Case Study

2 Minuten zu lesen | Reference

Leider ist derzeit keine deutsche Version dieser Seite verfügbar. Bitte lesen Sie bis dahin die englische Version dieser Seite.

weiterlesen

Magyar Telekom case study

1 Minuten zu lesen | Reference

Leider ist derzeit keine deutsche Version dieser Seite verfügbar. Bitte lesen Sie bis dahin die englische Version dieser Seite.

weiterlesen

Borealis PPM Upgrade Case Study

1 Minuten zu lesen | Reference

Leider ist derzeit keine deutsche Version dieser Seite verfügbar. Bitte lesen Sie bis dahin die englische Version dieser Seite.

weiterlesen

NKM/ FŐGÁZ

2 Minuten zu lesen | Reference

Leider ist derzeit keine deutsche Version dieser Seite verfügbar. Bitte lesen Sie bis dahin die englische Version dieser Seite.

weiterlesen
Read all case studies

Newsletter-Anmeldung erfolgreich!

Danke, dass Sie sich angemeldet haben! Sie werden nun Nachrichten von unserer Mailingliste erhalten.